Saddle Trial Policy
Looking for the right saddle? One that fits you and the horse? Take one of our saddles out on trial! Try on a habit to see if it is just right!
We offer a 7 day trial period within the United States.
Choose your saddle or other item and discuss your choice with us. We'll help you determine if it is a reasonable selection for you and your horse. If you want to try it out, we will charge your credit card for the purchase price of the item and fully insured shipping. You may also pay for the item and shipping in full by cash, check, or money order.
You may try the saddle or other item out for 7 days. It's yours!
If during those 7 days you find that the saddle or habit is not what you were looking for for any reason, call us to let us know and ship it back fully insured within that 7 day trial period. Upon receipt of the item in the same condition as when it we shipped it to you, your purchase price is refunded. You are only responsible for the fully insured shipping costs both ways. Shipping costs are not refundable.
We pack saddles very well, and expect that you will as well. Should something happen to a saddle during shipping, your sole recourse is the insurance that is purchased on the shipping. You are responsible for all claims with the carrier.
Please note that saddles or other items sold on a payment plan are final sales. They are not eligible for a trial period.
Sales outside of the USA are not eligible for a trial period or a return because of shipping time, international customs, fees and taxes. We will work with you to assess the fit for your horse. International shipping is at your own risk. Insurance may be purchased in full through FedEx or UPS. Partial insurance may be purchased through the US Postal.
Sorry we are Temporarily Closed for inventory and reorganization. Look for future announcements here and on our Facebook Page
Contact The Side Saddlery
Visits to the shop can be arranged STRICTLY by appointment
Note: if sending pictures to us, PLEASE do not send any images larger than 1 mb. Our mailbox fills up fast!!